Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All custom manufactured items are exempt from this. As a company we operate a repair before refund policy. Under Online Trading Law we are entitled to collect, repair or replace any custom manufactured items. This is at our discretion.
Returns and refunds policy
You may return most new, unopened items within 30 days of delivery for a full refund. A free return label will be given.
You should expect to receive your refund within 4 weeks of returning your item, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. We do not charge a restocking fee.
Should a defect occur with the goods due to the fault of the Company, we will give you appropriate options which may include a repair, replacement or partial refund. If the Company is not given a reasonable opportunity to rectify any defect, the Purchaser will not be reimbursed should he choose to rectify it himself or with a third party.
Criteria for Issuing a Refund:
Please simply contact us at Email: email@example.com with your order number to get the return started.
Phone: +1 646-733-8376
Address: 5 Greentree CTR STE 104-525, Marlton, New Jersey 08053